Frequently Asked Questions
Where is Release Osteopathy located?
We are based at The Hide, Lanteague Studios, Scotland Road, Zelah, TR4 9JG, just minutes from Cornwall’s North Coast. See our Location page for a map and full directions.
What treatments do you offer at Release Osteopathy?
We provide a range of treatments tailored to your needs, including:
Osteopathy - hands-on manual therapy to relieve pain and improve mobility.
Sports Massage - to reduce muscular tension, improve flexibility, and support recovery.
Pilates - to strengthen core stability, improve posture, and enhance overall wellbeing.
Is there parking available?
Yes, there is free on-site parking at Lanteague Studios for all patients. If the main spaces are full, there is additional parking nearby. If you’re travelling by bus, there is a bus stop right outside the entrance to the car park. If you need help finding us, contact us and we’ll guide you.
How do I book an appointment?
You can Book Now via the button on the top of our website, or email using our Contact page. We’ll get back to you as soon as possible to confirm.
What should I wear to my first appointment?
Please wear comfortable, loose-fitting clothing such as leggings, shorts, or tracksuit bottoms with a T-shirt or vest. This allows your osteopath to properly assess posture, movement, and muscle function. You are welcome to bring a change of clothes if preferred.
What can I expect at my first session?
An initial consultation typically lasts between 45 minutes to 1 hour. During this appointment, your practitioner will take a detailed case history, asking questions about your health, lifestyle, and specific concerns. This is followed by a comprehensive physical examination to assess your posture, movement, and any areas of discomfort. The session concludes with hands-on treatment tailored to your needs, giving you both immediate care and a clear understanding of the next steps in your treatment plan.
Do I need a referral from my GP?
No, you do not need a referral from your GP to attend an osteopathic appointment. You can book an appointment with us directly. However, where appropriate, we are more than happy to work in collaboration with your GP or other healthcare providers to ensure you receive the best possible care. If your case requires additional medical tests or specialist input, we can advise you on the next steps
Do you accept insurance or private health cover?
We are a private clinic, and payment is required at the time of your appointment. We do not bill directly through private health insurance providers. However, we are happy to provide detailed receipts for each treatment session. These receipts are usually valid for most health cash plans and can be submitted to your insurance company for reimbursement, depending on the terms of your policy.
If you are unsure whether your provider covers osteopathy or manual therapy, we recommend checking with them before your appointment.
What should I know about arriving for my appointment?
To ensure a smooth experience, please arrive no earlier than five minutes before your scheduled appointment. We have a comfortable waiting area just inside the entrance where you can relax until your practitioner is ready to see you.